Workplace friction is made up of the small obstacles employees encounter throughout their day. Individually, they may seem insignificant. Collectively, they create a workplace experience that feels like work itself.

ERGs create spaces where employees can connect through shared identities, experiences or interests while also giving leadership clearer visibility into the realities of working life across the organisation.

“Younger employees just don’t communicate the same way.” It’s a comment we’ve heard more than once. When you look more closely at the return-to-office debate, the tension often comes down to comfort levels and what is the perceived 'norm' of different generations. Different generations have grown up with different ways of connecting, learning and working. For many senior professionals, face-to-face time and the “osmosis” of learning in the office are core to how they developed their skills...